Privacy Policy

Information we may collect

We may collect your name, phone number, email address, property location, photos you provide, service details, message history, and any scheduling or project notes you send to us.

How we use information

• Respond to questions and service inquiries.
• Evaluate projects and prepare job-specific bids.
• Schedule calls, site visits, and follow-up messages.
• Maintain internal records of leads, approvals, and completed work.
• Improve customer support, website content, and business operations.

Facebook and Messenger

If you contact R&W Property Solutions through Facebook or Messenger, your messages and related profile information may be used to respond to your request, qualify the project, and coordinate next steps with the business owner. We do not sell this information.

Sharing of information

Information is used internally for business operations and customer service. It may be shared with service providers that support the website, analytics, hosting, messaging, or scheduling only as needed to operate the business.

Retention

We keep inquiry and project records for as long as needed to respond to requests, support active projects, document business activity, and comply with legal or operational requirements.

Contact and requests

To ask questions about this policy or request review or deletion of your submitted contact data, email RnWpropertyrepair@gmail.com or call (208) 831-6824.